Wandering the historic district in Annapolis, Maryland prior to the start of a business meeting – mostly to get my blood circulating so i could stay awake through yet another series of unnecessary meetings* - i received a call from The Girl. It seems the “at fault” driver’s insurance company proposed doing repair with “used” parts. The Girl wasn’t comfortable making a decision on this without parental consult, so i agreed to weigh in, and perform the magical “Insurance Adjustor – Body Shop” Kabuki dance to get it sorted out…
While weaving amidst tourists, elder-yachtsmen and their wives, Naval Academy Midshipmen on their lunch breaks, i put the cell phone to work, and managed to get the necessary information from the body shop – the issue was that the body shop would not be able to guarantee parts/labor for the repair if the insurance company provided “used” parts.
On the phone with Mr. Flounder**, the insurance adjustor, i explained that this was unacceptable. i was informed that The Company would provide guarantee on parts and labor, and he claimed it was written on the repair estimate – although the body shop manager hadn’t noticed that clause. Inquiring as to the origin of the “used parts”, he said he’d been able to locate a suitable “front end” from the same make/model/year car. Asking for the serial number, i informed him that i wanted a complete history on the vehicle***. He replied that the serial number was on the repair estimate, and that i’d be able to do so.
To close the conversation, i just needed to leave him with something to remember me by… and informed him that if there were any issues with either the parts or labor, i’d make sure that the Ghost of Johnny Cochran pays him a visit. Followed by “Are we clear, Mr. Flounder?” A confused “Yes, Ma’am”, and i closed it out with a cheery “Great! Have a Super Day, Mr. Flounder!”
In other words, “If the parts are used, you will be abused!”
From there, I proceeded grab a sidewalk table at an old tavern, ordered some crab balls**** and hot tea for lunch, and set about people watching. It was only then that I stumbled upon the new City Slogan for Annapolis…
“Annapolis – It’s All White!”
Holy fuck! Between the gaggles of Aryan school children and the hordes of Stepford wives with freshly botoxed foreheads, i was buried in a sea of “white”… i haven’t seen this many white people since i walked past a Klan Rally and Bake Sale during a business trip to Mississippi*****.
Another day, another town…
________
* One of those “We’ve always had this workshop, so we’re going to do it every year, regardless of need” old-man, group groping, ankle grabbing, back-slapping cluster fuck meetings. Appropriate that the meeting is being held in an historic hotel facility. i suspect some of the dinosaurs attendees were present when the keystones were placed…
** Not his real name, but i like to visualize the faceless people i’m mercilessly badgering negotiating with on the phone. i pictured this particular gentleman thusly…
*** This was “saber rattling” – simply a tactic to let him know that i have done this particular dance a few times, and will not take it quietly up the ass - no lube, no flowers - when dealing with insurance adjustors.
**** Slightly smaller than crab cakes, crab balls are quite tasty! Salty, melt-in-your-mouth crabby goodness…
***** Perhaps the Republican National Convention would offer a similar concentration, but i simply can’t imagine a scenario where i’d be in the same neighborhood during that event.